At Savaspin, your privacy matters. This policy explains what personal data we collect, why we collect it, and how we protect it. Terdersoft B.V. and Interdersoft Limited operate this casino under Curacao eGaming Licence No. 152341. By using savaspin-no.com, you agree to the practices described here. We update this document whenever our processes change, so please review it periodically.
What Data We Collect
We collect several categories of information to run a safe and compliant casino. Furthermore, we limit collection strictly to what we need. The table below gives an overview, followed by a detailed breakdown of each category.
| Category | Examples | Why We Collect It |
|---|---|---|
| Personal Data | Name, email, date of birth, address | Account creation, KYC, AML compliance |
| Payment Data | Card details, crypto wallet addresses, transaction IDs | Processing deposits and withdrawals |
| Technical Data | IP address, browser type, device model, cookies | Security, fraud prevention, site performance |
| Behavioural Data | Game history, session length, bet amounts | Responsible gaming monitoring, personalisation |
| Communication Data | Support chat logs, email correspondence | Customer service, dispute resolution |
Personal Data
When you register, we ask for your full name, email address, date of birth, and residential address. This information lets us create your account and verify that you meet the minimum age requirement of 18 years (21+ in some jurisdictions). We also use it to send important account notifications.
Payment Data
To process deposits and withdrawals, we collect payment details such as card numbers, expiry dates, and crypto wallet addresses. We do not store full card numbers on our servers — instead, we use tokenisation through certified payment processors. Consequently, your financial data remains protected at every step.
Technical Data
Our systems automatically record your IP address, browser type, operating system, and device identifiers when you visit the site. Moreover, we use cookies to maintain sessions and analyse traffic. Specifically, the data points we collect include:
- IP address and geolocation: used to confirm your country of residence and block restricted regions.
- Browser and device fingerprint: used to identify unusual login patterns and prevent account takeovers.
- Session timestamps: used to enforce session timeouts for your protection.
- Clickstream data: used to improve site navigation and user experience.
- Cookie identifiers: used to remember preferences and maintain login state.
How We Use Your Data
We process your personal data only for clear, lawful purposes under GDPR-equivalent frameworks. Therefore, we never process data arbitrarily or beyond what the law permits. The main purposes are:
- Account management: we use your registration details to create, maintain, and secure your player account.
- KYC and AML compliance: we verify your identity and monitor transactions to meet anti-money-laundering obligations under Curacao eGaming licence requirements.
- Fraud prevention: we analyse technical and behavioural data to detect unusual activity and protect both you and the casino.
- Payment processing: we share necessary payment details with certified processors to complete deposits and withdrawals.
- Marketing communications: we send promotional emails only with your explicit consent, and you may withdraw that consent at any time.
- Responsible gaming: we use game history and session data to identify potential problem gambling patterns and offer appropriate support.
- Legal obligations: we retain certain records to comply with financial regulations and respond to lawful requests from regulators.
The legal bases we rely on include your consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating a secure platform. However, we always balance our interests against your rights before applying legitimate interest as a basis.
Cookie Policy
Cookies are small text files that websites place on your device. Savaspin uses cookies to keep the site functional, measure performance, and — with your consent — deliver relevant marketing. You can manage your preferences through the cookie banner or your browser settings at any time.
Types of Cookies We Use
We use three main categories of cookies. Essential cookies are always active because the site cannot function without them. Analytical and marketing cookies activate only with your consent. Moreover, third-party providers may set additional cookies when you interact with embedded content.
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| sv_session | Essential | Maintains your login session | Session |
| sv_csrf | Essential | Prevents cross-site request forgery attacks | Session |
| sv_lang | Essential | Remembers your language preference | 1 year |
| sv_analytics | Analytical | Tracks page views and navigation paths | 90 days |
| sv_perf | Analytical | Measures page load times and errors | 30 days |
| sv_ads | Marketing | Delivers personalised promotional content | 180 days |
| sv_retarget | Marketing | Supports retargeting campaigns on partner networks | 90 days |
How to Manage Cookie Preferences
You control which non-essential cookies Savaspin stores. First, use the consent banner on your initial visit to accept or decline each category. You can also update preferences via the cookie settings link in the site footer. Besides the banner, all major browsers let you block or delete cookies in their privacy settings. However, disabling essential cookies will prevent features — including login — from working correctly.
Third-Party Data Sharing
We sometimes share data with trusted third parties to deliver our services. Nevertheless, we never sell your personal data to advertisers or data brokers. Every third party we work with signs a data processing agreement that binds them to strict confidentiality and security standards.
The categories of third parties who may receive your data are:
- Payment providers: we share the minimum payment details needed to process your transactions securely.
- Game providers: we pass anonymised session tokens to software studios so their games load correctly in your account.
- KYC and identity verification services: we share document images and personal details with certified verification partners to complete your account check.
- Regulatory and law enforcement authorities: we disclose data when legally required to do so under our Curacao eGaming licence or applicable law.
- IT and security service providers: we share technical logs with infrastructure partners who help us maintain uptime and prevent attacks.
In all cases, we transfer only the data strictly necessary for the purpose. International data transfers outside the EEA are protected by standard contractual clauses or equivalent safeguards.
Data Retention
We keep your personal data for as long as your account is active and for a defined period after closure. Specifically, transaction records and KYC documents are retained for a minimum of five years from the date of the last transaction. This period reflects our AML obligations under Curacao eGaming regulations. After retention periods expire, we securely delete or anonymise all relevant data. However, if a legal dispute is ongoing, we may retain data longer until the matter is fully resolved.
Account registration data follows the same five-year rule after closure, while communication logs are retained for three years. You may withdraw marketing consent at any time by clicking the unsubscribe link in any email.
Your Rights as a Player
As a player at Savaspin, you hold meaningful rights over your personal data under GDPR-aligned frameworks. We honour every valid request within 30 days of receipt. Your rights include:
- Right of access: request a copy of all personal data we hold about you.
- Right to rectification: ask us to correct any inaccurate or incomplete information.
- Right to erasure: request deletion of your data where we have no legal reason to retain it.
- Right to data portability: receive your data in a structured, machine-readable format.
- Right to restriction: ask us to pause processing while a dispute or complaint is pending.
- Right to object: object to processing based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent: remove consent for marketing or analytics cookies at any time without affecting previous lawful processing.
To submit a data request, email our privacy team at [email protected] with your registered account email and the right you wish to exercise. We may need to verify your identity before acting. In addition, if you believe we have handled your data unlawfully, you may lodge a complaint with the relevant supervisory authority.
Data Security
Protecting your data is a core priority at Savaspin. We use 256-bit SSL encryption on all connections, so every piece of data you submit travels over a secure channel that third parties cannot intercept. Beyond encryption, we apply additional layers of protection:
- Segregated player accounts: your funds and personal data are kept separate from operational accounts, ensuring they remain protected even in the unlikely event of a financial issue on our end.
- Access controls: staff can only access data relevant to their role. In addition, all access is logged and audited regularly.
- Two-factor authentication: administrative systems require multi-factor authentication to prevent unauthorised internal access.
- Regular security audits: we conduct penetration testing and vulnerability assessments to identify and fix weaknesses before they can be exploited.
Nevertheless, no system is entirely without risk. If you notice suspicious activity on your account, contact us immediately at [email protected]. We respond within 24 hours and investigate every report thoroughly.
Contact and Updates
If you have any questions about this privacy policy or your personal data, our support team is available at [email protected]. We aim to respond within two business days. For formal data protection requests, please use the same address and mark your subject line “Data Protection Request” so we can route your message to the right team quickly.
We review and update this policy regularly to reflect changes in our services, technology, or legal requirements. When we make significant changes, we notify registered players by email at least 14 days before the update takes effect. Therefore, we recommend checking this page periodically to stay informed. Continued use of savaspin-no.com after an update constitutes acceptance of the revised terms.